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Calgary, AB Canada 

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Commonly Asked Questions

The Info You’re After

Why buy preloved?


The clothing industry is incredibly wasteful. The average Canadian throws away 81 POUNDS of textiles each year! As babies & toddlers grow so quickly, second-hand clothing is often in like-new or pristine condition. In addition to keeping waste out of our landfills, by choosing to buy pre-loved, you’re also saving a lot of money.



What is your return policy?




‘Pre-loved’ means some items may have small imperfections or flaws. Each item is carefully inspected & fairly priced based on condition. We believe in honest transparency & will make note of any imperfections in the listing. That said, from time to time, there may be small imperfections that our eyes have missed.


All sales are final, and we are unable to honor requests for refunds or exchanges, however if something is not quite as you expected, please send us a message & we’ll do our very best to make it right.



What do your codes mean?


You will notice in the description of each item, we add a code along with the item details. This is to quickly let you know the condition of the item. Our coding shorthand is as follows:


BNWT - Brand New With Tags

BNWOT - Brand New Without Tags

EUC - Excellent Used Condition

VVGUC - Very Very Good Used Condition

VGUC - Very Good Used Condition

GUC - Good Used Condition




Looking for something specific?


It is fair to say that at any given moment we are surrounded by hundreds of baby items that have yet to be listed.


If there is something specific you are on the hunt for - a particular size, colour, style, or brand - please send us a message & we will happily share photos of anything that might match your request.




Do you offer local pick up? 

We do! We are located in SE Calgary in the community of New Brighton. We utilize a bin system for contactless pick-up. Items will be packaged in a bag labelled with your name & placed in the video monitored bin in advance of your prearranged pickup time. At this time, we are unable to offer delivery options.




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Who is Harper's Hamper?

Hi, friends! I’m Heather! Mama to two sweet baby girls under the age of 2 & the woman behind the scenes here at Harper’s Hamper. Thanks for popping by!

As a busy family, we understand the importance of sourcing high quality baby and toddler items that are durable and able to be passed down from one child to the next. We value the style & quality that comes along with the brands we all know and love, but also understand the importance of being conscious of a budget.

We started Harper’s Hamper as a way to give new life to some of the beautiful, high quality baby and toddler items we’ve discovered, all at a fraction of their regular retail cost.

 

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